Prompt customer care has often been one of the essential services provided by financial institutions. Customer service facilities introduced by NBFCs have only made such assistance more reliant and convenient.
One such NBFC Bajaj Finserv is also among the well-known names when it comes to prompt services to its customers and redressal of grievances that may arise occasionally. To bring in transparency in their service modules and ensure optimum customer satisfaction, they have activated Bajaj Finserv customer care number for individual financial products along with a standard number to address any issues instantly.
How does Bajaj Finserv customer care assistance work?
Both existing and new customers of the NBFC can reach out to their customer service representatives by dialling 08698010101. Besides raising a complaint, individuals can also call this number to seek assistance on any particular issue like how to check the status of their last transaction, etc.
Moreover, keeping in mind the broad customer base across India, this NBFC also allows customers to interact in eight regional languages besides Hindi and English. While making the call, individuals will thus get a chance to converse in the language they find convenient.
Nevertheless, existing customers of the NBFC can also make a call to this number from another number. However, in that case, they need to note down the customer ID, EMI card number, etc. and convey the same as and when required.
The number mentioned above is for users across India, and thus, irrespective of the place of residence, individuals can call at Bajaj Finance toll-free number without looking for a dedicated number available for any particular region.
However, an existing customer should preferably call at the Bajaj Finserv customer care number dedicated to a specific financial product. For instance, individuals servicing a loan against property can give a call at 020-39575152 to address any issues regarding the loan.
Alternatively, individuals can also contact the Bajaj customer care services via SMS and Bajaj customer care email ID.
Other ways to contact the NBFC’s customer care
Along with the ways mentioned above, individuals can also contact Bajaj Finserv customer care through the customer portal My Account.
Taking the aid of the Bajaj Finserv My Account portal, individuals can raise a complaint as well as perform other essential tasks using this web platform.
For more convenience, individuals also can download the Bajaj Finserv My Account app and use it for various purposes.
Purposes of Bajaj Finserv My Account portal
Following are the services that the Bajaj customer portal extends.
Know the loan details
The Bajaj Finance login portal My Account allows individuals to learn about the loan details that they are currently servicing. The information of outstanding loan balance, loan tenure, number of EMIs remaining, etc., are available on this portal that individuals can check on the go.
Facilitates online payments
The portal also facilitates online payments of EMIs, overdue, etc. All they need to do is log in to the portal and navigate to ‘Quick Pay’ to make the payments promptly. Besides, they can also download the e-statements on their device to keep a record of the payment that is already made.
Helps determine pre-approved offers
The NBFC also provides pre-pre-approved offers to existing customers. It not only expedites the loan application process but also makes it less time-consuming. These offers are available on a range of financial products like business loans, personal loans, etc. You can check your pre-approved offer using this web portal as well as the app.
Allows checking of the credit limit
Some financial products, like a credit card, accompany a pre-specified credit limit. Individuals can check this limit instantly by using this portal. On the other hand, in case they witness any discrepancy in transactions made within this limit, they can contact the Bajaj Finserv customer care to solve the issue promptly.
Thus, the My Account portal constitutes a one-stop solution for Bajaj Finserv customer care with additional features that make life easier. With access to this e-portal, individuals can duly monitor their finances comprehensively.
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