QuickBooks Error 1712 – Best Troubleshooting Practices to Get it Sorted Quickly!

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Were you installing QuickBooks or updating it and encountered QB 1712 error? Don’t worry, you are not alone. Receiving error 1712 during installation or update of QuickBooks is quite common. Although, it can be frustrating to get to the core reasons for getting the error, with a little bit of diagnosis and troubleshooting, you can easily get rid of it. The error message is usually along the lines of “Files necessary to restore your computer to its previous state is missing and therefore restoration is not possible.” The message can be quite unclear as to what the actual cause is and how to fix it.

But you don’t need to worry about it anymore. We are going to take a look at some of the common factors contributing to QuickBooks error 1712 in Windows 7 and also in Windows 10 and 11. Then, we will discuss various ways to get it sorted quickly.

What is QuickBooks Error 1712?

QuickBooks error 1712 is an installer error that prevents users from installing QuickBooks. Sometimes it can occur during the update process as well. QB install error 1712 falls under the category of software-related issues that are caused mainly by corrupt files and processes necessary for the tool to install and run smoothly in the Windows environment.

When you receive this error, you might experience the abrupt crash during installation or you might not be able to install the program successfully. While updating, you might see that the updates are stuck at certain point giving QB 1712 error. Even resetting and deleting updates may not fully resolve it, as the real reason is often the files and registry that are necessary for installation are either missing or cannot be read by the program due to data corruption.

Specifically, What Makes QuickBooks Encounter QB Install Error 1712

As mentioned above, error 1712 in QuickBooks is caused by damaged or missing files and components. Here are some more specific reasons that can impact QuickBooks behavior and functioning and can also cause errors like 1712.

1. Missing Windows components
2. Corrupt registries responsible for running applications
3. Corrupt registries that control updating data and applications
4. Data corruption inside path or folder you are installing QuickBooks at
5. Duplicate installation of QuickBooks, especially when the programs are at conflict
6. Partial uninstalling of previous QuickBooks version
7. You are not signed in with your administrator account, which means the standard account you are using to install or update QuickBooks does not have the rights to make changes to the system
8. Out of date Windows

Best Troubleshooting Practices to Get QuickBooks Error 1712 Sorted Quickly

Let us discuss how you can fix the error quickly. The solutions below are easy to put into practice immediately, without having any expertise in IT troubleshooting.

Here are some of those methods to fix QB 1712 error:

1. Sign in as admin user
2. Download latest Windows Update release
3. Use Windows Troubleshooter Program to fix installation related problems, such as QuickBooks error 1712
4. Fix Installation Issues Using QuickBooks Diagnostic Tool
5. Perform Clean Uninstall of previous QuickBooks versions

Let’s discuss these methods in detailed and the specific steps you need to take to put these solutions in practice.

Solution 1 – Sign in as admin user

If a user is signed in as a standard user rather than an administrator, they may not have the necessary permissions to perform certain tasks or install certain software, including QuickBooks. This could result in QB 1712 error. To log out and log back in as an administrator, follow these steps:

1. Click the Start button and select the user’s account name from the list of users.
2. From the account menu, select “Sign out.”
3. At the login screen, enter the username and password for the administrator account.
4. Click “Sign in” to log in as the administrator.

Keep in mind that an administrator account is a different account than the standard one. So, if you install QuickBooks inside the admin account, it can be difficult to use QuickBooks from the standard non-admin account, unless you grant the user specific permissions.

Solution 2 – Download latest Windows Update release

If Windows is not update since a long time, there can be a few missing components that are preventing you from installing or updating QuickBooks.

Here’s how to update Windows 10 and 11.

1. Press Windows key + I to open settings.
2. From the sidebar menu, go to ‘Windows Update’
3. Click “Check for Updates”
4. If there are any updates, you will see the option to download and install them
5. You may need to restart after the updates have been installed. Or you may also need to restart to install updates

If you are receiving QuickBooks error 1712 in Windows 7, updating Windows can be slightly different, as Windows 7 doesn’t have “settings” as in Windows 10 and 11. To update Windows 7:

1. Go to START à Control Panel à System and Security à Windows Update
2. Then click on ‘Check for updates’
3. Click on the link that shows updates available. Select all important updates.
4. Then click “install updates.”

Solution 3 – Use Windows Troubleshooter Program to fix error 1712

Windows offer a troubleshooter that can detect for any issues that block programs from getting installed. You can use it to fix your QB install error 1712. The troubleshooter may already be installed in your system, but if not, you can download it from Microsoft’s website.

1. Go to Microsoft’s support page, then inside ‘Windows,’ look for Windows Troubleshooter. Open the page and then download it.
2. Open the downloaded file and run the troubleshooter
3. Click ‘Advanced’ and check the box ‘Apply Repairs Automatically’
4. Click ‘Next’
5. Wait for the tool to look for problems
6. Select “installing” when prompted
7. Wait for it to look for problems with registries and other files
8. If asked to select the program you are having problems with, select ‘Not Listed’

The steps above will fix broken patches and corrupt registries and will also QuickBooks update error 1712.

Solution 4 – Fix Installation Issues Using QuickBooks Diagnostic Tool

You can also fix various installation problems with the help of QuickBooks Diagnostic Tool that is free to download from Intuit’s website

To fix installation issues, follow the steps below:

1. Open QuickBooks Diagnostic Tool and go to ‘Installation Issues’
2. Click on ‘QuickBooks Install Diagnostic Tool’ to start running diagnostic process. It  might take up to 20 minutes to complete.
3. After it is finished, restart your computer
4. Try to install QuickBooks now and see if QB 1712 error persists

Solution 5 – Perform Clean Uninstall of previous QuickBooks versions

If you have previously installed QuickBooks, it may be possible that it was not uninstalled completely and some of its files remained on your system. Usually QuickBooks can overwrite any duplicate files or files with same names, but sometimes, leftover data can cause problems like error 1712. It is a good idea to perform a clean uninstall of any previous version before attempting to install newer QuickBooks version.

One way to perform a clean uninstall and delete all residual files is through QuickBooks Diagnostic Tool.

1. Start the diagnostic tool again and go to Installation issues section
2. Click on “Clean Install Tool” button
3. This will remove all program files that may have been left over during uninstallation.

You can also try third-party tools that are specialized in complete uninstallation of programs in Windows, including associated registries and other files.

If you still can’t install QuickBooks, contact our helpline number at +1-855 738 1472. They are trained in all QuickBooks related problems, including issues with installation and uninstallation. If you cannot resolve QuickBooks desktop installer error 1712 on your own, you can rely on the team of experts to get it sorted for you easily. You can also contact them if you any queries or doubts.